Rate and Review Jon's Body Shop

- Avoid this car repair shop - - - 9/12/2016 - comment
AVOID DOING BUSINESS HERE. Jon’s Body Shop engages in dishonest practices. As an elderly customer on a limited budget I was recommended here for estimate for repair damage. I decided to move forward with part of repairs. I called back to approve the repair of headlight. I asked to confirm the price I was given in written estimate was still correct without any further charges. I was told yes. A week later I called to inquire since the part had to be ordered. I was told the part wasn’t available any longer from that vendor and from another vendor would be 100.00 more than 276 I was quoted. I explained that I couldn’t afford that and I was told they were sorry. When my daughter called the manager – Jon who refused to give his last name to her – he said “I won’t work for free” when asked why they will not honor the written price and verbal price quoted last week. He admitted the ball was dropped to order the part. He said that “no one is putting a gun to her head to come here.” My daughter explained that I recently had knee surgery and can’t drive far distances and Jon’s was recommended. He refuses to honor the price and said he would call me next day – which he never did. Jon talked to my daughter very rudely. I was appalled at such behavior, and have a good mind to take my business elsewhere as suggested. I hope you would look into the matter, and make sure such an incident is not repeated. How sad to take advantage of elderly customers!