Rate and Review Thomas E Brown Auto Body Shop

- Fraud - - - 2/25/2011 - comment
This has got to be one of the worst collision repair facility's in the area. I was recommended to this company by a friend because of the "quality of work." I had my car repaired there. Upon receiving my vehicle I inspected it closely. "I use to be a collision repair technician" I was amazed at the amount of shortcuts that they have taken. There were hidden parts that should have been replaced that were not. They were glued together instead with epoxy. There was wiring that was not repaired properly "open positively charged wires to the headlights and cars computer". They never had an alignment done even though it was on the estimate. Using used and aftermarket parts even though the estimate called for NEW OEM parts. The paint did not match and it was ******* and streaky and when you looked closely you could see the sand scratches under the paint. I am just disappointed that a company like this would perform such poor work and craftsmanship! Now almost a year later I noticed that the paint is starting to peel on the hood because it was not properly prepared. All in all I probably would have been better off taking my car to Maaco!